Hours 3

AL-Ethics

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Lessons

AL-Ethics – Chapter 2

Ethics as a Legal Force. For some, there is a conflict because ethics deals with the way thinks ought to be—which is not necessarily practical in our society.  These individuals…

AL-Ethics – Chapter 3

“Good Intentions Don’t Replace Experience” John and Sue were members of the same agency.  John had been with the agency for many years and was experienced in developing employee benefit…

AL-Ethics – Chapter 4

Limitations on Authority Rarely is an agent’s authority to act for a principal unlimited.  In most agency relationships, an agent’s activity is restricted to some extent.  For example, while an…

AL-Ethics – Chapter 5

Avoiding Conflicts of Interest Ethically, an insurance agent who has signed an exclusive contract with his or her insurer cannot serve two principals at the same time.  As a “captive”…

AL-Ethics – Chapter 6

Broker’s Responsibilities to the Insurer The insurance broker represents the buyer of insurance in most parts of the insurance transaction and, therefore, owes all of the duties of an agency…

AL-Ethics – Chapter 7

It is all about service! Service Begins with the Application. In securing coverage for your client, your main responsibility as an agent is to act reasonably under the circumstances.  This…

AL-Ethics – Chapter 8

Keeping the Applicant Informed The underwriting process for an insurance application can be time consuming.  Most insurance companies strive to complete the process within a 21-day period, assuming that there…

AL-Ethics – Chapter 9

Ethical Responsibilities to the Public The insurance professional has a great degree of control over the public’s attitude toward insurance.  This is because the agent initiates contact with a prospect,…

AL-Ethics – Chapter 10

Role of Ethics This program focuses on the following topics and conditions. Success, Professionalism, and Ethical Standards.  Professional status implies long-term success, and with good reason.  The qualities that make…

AL-Ethics – Chapter 11

How to Incorporate Ethical Values in Life: While properly defining professionalism requires accuracy, everyone agrees that a high ethical standard is an integral part of the definition.  What is required…

AL-Ethics – Chapter 12

ETHICS vs VALUES: Ethics is what you do.  Values are what you believe in, what you hold important. Values which represent how an individual should behave are considered moral values,…

AL-Ethics – Chapter 13

Ethics cultivate strong teamwork and productivity. Attention to ethics aligns employee behavior with those priority ethical values preferred by leaders in the industry.  Usually, the small office or organization finds…